Heer Trucking Inc.
A 1-truck carrier modernized dispatch and visibility by replacing a legacy TMS, keeping load history, updates, and paperwork in one place.
Heer Trucking Inc. is a single-truck carrier that modernized day-to-day dispatch and visibility after outgrowing a legacy TMS and scattered text-thread updates.
General freight
Owner-operator
Dispatch, Visibility, Document capture
Less — time spent chasing "where are we at?"
“I don't have to bounce between tools to run one load anymore.”
The challenge
The business needed a simpler day-to-day system that kept load history, updates, and paperwork in one place while the truck was moving.
Status coordination meant repetitive "where are we at?" follow-ups, and updates, docs, and load history lived in separate inboxes and text threads.
What changed with Trailflow
Trailflow gave the carrier a single place where the latest load context stays visible to both dispatch and the driver.
Documents and delivery history now live with the load instead of scattered across inboxes, making closeout a clear, repeatable step.
Results
Less time spent chasing status because the latest load context stayed visible for both dispatch and the driver.
A clearer closeout process because documents and delivery history no longer lived in separate inboxes or text threads.
Fewer
dropped balls on active loads
Clearer
closeout process
1
place for updates, docs, and history
“With Trailflow, I don't have to bounce between tools to run one load. It's clearer what's happening and what needs to happen next.”
