Backed by MicrosoftMore than tracking,
Complete Logistics Management
Purpose-built for planning and running logistics operations. Designed for the AI era.
Working with the best teams.
Carrier workflow
One system from load accepted to invoice sent
Instead of stitching together dispatch boards, inboxes, shared drives, and accounting handoffs, Trailflow keeps daily execution connected in one workflow.
Dispatch that keeps the whole team aligned
Work every load from one place with status, stops, driver assignments, customer context, and next actions visible to dispatch and back office.
- Full load timeline from pickup to delivery
- Driver assignments and status in real time
- Back-office visibility without extra tabs
Rows per page
Tracking and exception visibility
Keep updates, ETAs, and issue follow-up tied to the load so operations, customers, and finance stay on the same page.
- Live ETA and location per load
- Exception alerts before they become problems
- Customer-facing status without extra calls
9 loads
Documents attached to the load
Keep rate confirmations, PODs, invoices, and compliance files searchable and attached to the exact work they belong to.
- Rate cons, PODs, and invoices in one place
- Organized by load, driver, or carrier
- Instant search across all file types
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Invoice PDF - INV-dev-qa-001
1 day ago
Invoice PDF - INV-dev-qa-002
1 day ago
Invoice PDF - INV-dev-qa-003
1 day ago
7 items
Use AI where it actually saves time
Trailflow helps your team summarize emails, pull load context, draft replies, and reduce repetitive back-office work without changing how dispatch already runs.
See AI workflowsAI-powered workforce that runs your operations
Give your team digital operators that understand the work, make decisions with context, and take action across the systems you already use.
Auto-assign loads
Kai matches available drivers to incoming loads based on location, HOS, and equipment.
Draft customer updates
Generate contextual status emails for shippers with one click — no copy-paste.
Extract from rate cons
Upload a PDF rate confirmation and Kai pulls origin, destination, rate, and stops instantly.
Flag HOS violations
Proactively surfaces drivers approaching or exceeding Hours of Service limits before dispatch.
Put Kai to work
Give Kai an outcome. It can reason across dispatch, documents, drivers, and billing, then take the next action.
Invoice queue prep
When loads are delivered and docs are attached, Kai prepares invoice-ready records automatically.
Route optimization
Suggests more efficient routes considering traffic, weather, and fuel cost in real time.
Carrier performance
Query on-time rates, claim history, and lane coverage across your carrier network instantly.
Delay early warning
Kai monitors active loads and sends alerts before delays turn into customer escalations.
Keep every update tied to the
load, driver, and customer
Trailflow reduces the back-and-forth between dispatch, drivers, customers, and billing by keeping status updates, messages, and exception follow-up connected to the work.
Operational alerts that matter
Push the right update when a load changes, a document arrives, or a delivery exception needs follow-up.
Message history with context
Give dispatch and customer-facing teams one place to review the latest communication without hunting through texts, inboxes, or chat threads.
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Why carriers move off fragmented systems
Trailflow is built around operational clarity, not extra tabs, duplicate entry, or generic software language.
Insights for carriers
Operational notes, product updates, and
carrier workflow ideas
Read practical content on dispatch, documents, accounting handoffs, integrations, and the product changes Trailflow is shipping.
Trailflow and Orderful: Building Autonomous EDI
Trailflow is working with Orderful to build a more autonomous approach to electronic data interchange (EDI). The goal is to help logistics teams connect trading partners, move transactions through the right workflows, and handle exceptions without treating EDI as a separate system that operations has to monitor by hand.
Read moreHow Microsoft is supporting Trailflow
Trailflow is working with Microsoft as we build the next generation of AI-native logistics software. Microsoft is supporting the vision with cloud infrastructure, AI capabilities, technical collaboration, and access to a broader technology ecosystem.
Read moreGoverning AI Agents in Supply Chain Operations
AI agents can read requests, use business systems, update records, and suggest actions. That makes governance part of daily operations. Each agent needs a clear owner, limited access, clear action limits, and a record of what it did.
Read moreFAQ
Questions? Look Here
Common questions from carriers evaluating Trailflow for dispatch, communication, documents, and accounting.
Have different questions?
Talk to our team about workflow fit, rollout planning, integrations, or pricing.
Contact Sales24/7 Service
Call 437-961-8313
Get Started
Ready to tighten your
dispatch-to-billing workflow?
Book a workflow review and see how Trailflow can fit your operation before rollout.