Building Materials Distributor
An anonymized composite of a building-materials distributor that replaced spreadsheet dispatch with a shared board, improving on-time delivery to job sites.
This anonymized composite represents a building-materials distributor coordinating deliveries to job sites across a growing mid-size fleet.
Building materials
Mid-size fleet
Dispatch, Visibility, Reporting
25% — improvement in on-time deliveries
“Everyone can finally see the same plan instead of three different spreadsheets.”
The challenge
This anonymized composite reflects a common distribution pattern: deliveries to job sites were planned in spreadsheets that went stale the moment something changed.
Different people kept different versions of the plan, so missed windows and double-booked trucks were common.
What changed with Trailflow
The team moved dispatch onto one shared board where assignments, stops, and changes were visible in real time.
Planners could re-sequence deliveries around job-site readiness, and reporting made it clear where time was actually being lost.
Results
On-time delivery to job sites improved once everyone worked from one live plan.
Reporting exposed dwell and sequencing problems the spreadsheets had hidden.
25%
improvement in on-time deliveries
1
shared dispatch plan instead of many spreadsheets
Clearer
view of where time was lost
“One shared plan ended the spreadsheet chaos. We stopped double-booking trucks overnight.”
